Do you complain about products and services on Twitter or other social media? We all do sometimes. I know I have. But doing so might set you up for one of the latest online scams called “angler phishing.”
So-called “angler phishing” is a relatively new tactic in which the black hats register fake Twitter accounts that masquerade as customer support accounts.
They monitor the real support accounts for irate customer messages and then quickly jump in to send messages back to those users loaded with malicious links.
From now on, perhaps we’ll just have to reach out to actual customer support from the beginning instead of complaining on Twitter. What’s the fun in that?